Dead Banana Apparel

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Frequently asked questions

Exchanges are eligible within 14 days of receiving the item in the following cases:

- Incorrect size.

- Damaged or incorrect goods.

If the goods received are damaged or incorrect (size or item does not match the order), we will happily cover the shipping fees. If you want to change clothing size (and were given the size you ordered), we can exchange but we do not cover the shipping fees.

Though rare, a product may slip through quality control with defective stitching, or a misprint that fades after the first wash. If this happens, just send us a photo, and we’ll sort out a free replacement for you.

To be eligible for an exchange, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

To commence an exchange, please contact us at hello@deadbanana.shop.

Orders take 2-5 days to be processed/manufactured before leaving the warehouse.

General shipping times for selected regions and countries

USA: 3-5 business days

Canada: 2-5 business days

Europe: 2-5 business days

UK: 2-4 business days

Australia: 2-5 business days

New Zealand: 4-7 business days

Mexico: 3-5 business days

Japan: 2-4 business days

Brazil: 3-5 business days

China and Taiwan: 4-7 business days

Thailand, Malaysia, Singapore, and Indonesia: 6-10 business days

Philippines, India, Pakistan, and Sri Lanka: 6-14 business days

Bangladesh and Cambodia: 7-21 business days

South Africa: 7 business days

Africa: 8-14 business days

Turkey: 7-10 business days

Ukraine: 6-15 business days

Saudi Arabia: 8-11 business days

UAE: 10-20 business days

Costa Rica: 4-6 business days

Panama: 8-14 business days

Central America and Caribbean: 7-21 business days

*If your country is not on the list, please get in touch and we’ll give an estimated delivery time.

If there are any products that take longer than the usual fulfillment and delivery time, we will let it be known on the product page.

Our printing partner has fulfillment centers located in the US (Dallas, Texas and Charlotte, North Carolina), Canada (Toronto, Ontario), Mexico (Tijuana), and Europe (Riga, Latvia; Barcelona, Spain; and Birmingham, UK). They also utilize partner facilities in Japan (Amakusa), Brazil (Rio De Janeiro), and Australia (Brisbane and Melbourne). These locations allow us to offer global fulfillment for our customers.

We offer flat shipping rates for different regions that you can see in the checkout.

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